Privacy Policy

TradesmenAI ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

Please read this policy carefully. By using the Service, you agree to the practices described in this Privacy Policy.

Information You Provide Directly:

• Account registration data: name, email address, phone number.
• Business profile information: company name, trade type, license number.
• Client data you enter: client names, contact details, addresses, and job history.
• Job, quote, and invoice records you create within the Service.
• Photos and files you upload in connection with jobs or expenses.
• Voice recordings submitted through the voice-to-quote feature (processed in real time; not stored as raw audio).

Information Collected Automatically:

• Device information: device type, operating system, unique device identifiers.
• Usage data: pages viewed, features used, timestamps of actions.
• Log data: IP address, browser type, referring URLs, and crash reports.

We use the information we collect to:

• Provide, operate, and maintain the Service.
• Process quotes, invoices, and payment records on your behalf.
• Send automated follow-up communications to your clients (only at your direction).
• Generate AI-powered insights, summaries, and recommendations (e.g., Job Memory).
• Communicate with you about your account, updates, and support requests.
• Monitor and analyze usage trends to improve the Service.
• Detect, prevent, and address fraud, security incidents, and technical issues.
• Comply with applicable legal obligations.

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating the Service (e.g., cloud hosting, payment processing via Stripe, email delivery). These providers are contractually bound to use your data only to perform services on our behalf.
• AI Processing Partners: Your prompts and job data may be processed by third-party AI providers solely to generate responses within the Service. No personally identifiable client data is used to train external AI models.
• Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.

We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us here.

We may retain certain information as required by applicable law, for legitimate business purposes such as resolving disputes, or as needed to enforce our agreements.

We implement industry-standard technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These include encrypted data transmission (HTTPS/TLS), access controls, and regular security reviews.

No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We do not store raw payment card numbers. All payment data is handled by PCI DSS-compliant processors (Stripe).

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data ("right to be forgotten").
• Portability: Request an export of your data in a machine-readable format.
• Opt-Out: Opt out of non-essential communications at any time.

To exercise any of these rights, contact us here. We will respond within 30 days.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of personal information.

TradesmenAI does not sell personal information. To submit a CCPA request, contact us here.

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information promptly.

The Service may contain links to third-party websites or services (e.g., Google Maps, App Store, Google Play). This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access.

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the effective date at the top of this page and, where required by law, by providing additional notice (such as an email notification).

Your continued use of the Service after any changes indicates your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us here.